Terms and Conditions

These terms and conditions (hereinafter, the "Terms") govern the use of the Housia.us platform (hereinafter, "Housia", "the Service", or "the Platform") and constitute a legally binding agreement between Housia and the user who uses it (hereinafter, "User", "you", or "the Agency").

By creating an account, accessing, or using the Platform, you represent that you have read, understood, and accepted these Terms in their entirety. If you do not agree, you must not use the Service.

1. Service provider

The Service is provided by Housia, with its registered address in the Argentine Republic and a contact email of hola@housia.ar.

2. Service description

Housia is a software-as-a-service (SaaS) platform built for real estate agencies to manage their property portfolio, clients, inquiries (leads), deals, agents, showings, tasks, and collections, as well as to integrate with real estate portals and social media (publishing listings, receiving inquiries).

The Service is offered exclusively for professional use. It is intended for real estate agencies, brokers, developers, and industry professionals. It is not a service for end consumers within the meaning of Consumer Protection Law 24.240.

3. User account

To use the Platform you need to create an account. You agree to (i) provide truthful, accurate, and up-to-date information when registering, (ii) keep your password confidential, and (iii) be responsible for all activity that occurs under your account. If you detect any unauthorized use, you must notify us immediately at hola@housia.ar.

New accounts may be subject to a review process before activation. Housia reserves the right to reject or suspend registration requests without stating cause, in particular when there are signs of misuse, fraud, or incorrect information.

4. Plan, pricing, and billing

During the beta stage, the Service is offered free of charge. When the beta period ends or paid plans are introduced, we will notify you of the new pricing at least 30 days in advance. You will have the option to accept the new financial terms or close your account without penalty.

Any future pricing will be stated in legal tender. Amounts paid for a subscription are non-refundable, except as required by law or by express written agreement.

5. User Content

All the information you enter into the Platform (properties, clients, leads, photos, notes, files) is yours and belongs to the real estate agency you are part of. Housia claims no ownership over that content and treats it solely as a data processor on behalf of the agency.

You are solely responsible for:

• The truthfulness, accuracy, and legality of the content you enter.
• Having the appropriate consent or legal basis to enter third-party data (prospective clients, owners, tenants).
• Not publishing false, misleading, discriminatory information or content that infringes the rights of third parties.

You grant us a limited, non-exclusive, revocable license to store, process, and display your content within the Platform for the sole purpose of providing you with the Service.

6. Acceptable use

You agree not to:

• Use the Platform for unlawful purposes or in ways that violate the rights of third parties.
• Send unsolicited bulk messages (spam) through the Service.
• Upload offensive, discriminatory, or defamatory content, or content that infringes others' intellectual property.
• Interfere with the normal operation of the Platform, attempt to access data belonging to other real estate agencies, reverse-engineer the code, scan for vulnerabilities without prior authorization, or automate traffic in an abusive manner.
• Resell, sublicense, or transfer your account to third parties without express authorization.
• Use the social media and portal integrations in a way that violates the terms of use of those platforms.

Failure to comply with these rules may result in the immediate suspension of your account and in legal action where applicable.

7. Third-party integrations

The Platform integrates with third-party services (Meta, Google/YouTube, TikTok, X/Twitter, listing portals, Mailgun, among others). These integrations require you to authorize access through the authentication flows that each service provides.

You accept that (i) each external service is governed by its own terms and privacy policies, (ii) Housia does not guarantee the continuous availability of these integrations (services may change their APIs, suspend features, or modify their conditions), and (iii) Housia is not responsible for interruptions, data loss, or penalties arising from the operation of those external services.

8. Availability and support

We make reasonable efforts to keep the Platform available 24 hours a day, 7 days a week. However, during the beta stage we do not offer a service-level agreement (SLA) or guarantee uninterrupted availability. Scheduled downtime for maintenance, technical failures, or force majeure events may occur.

Support is provided by email at hola@housia.ar during business days and hours.

9. Intellectual property

The software, the "Housia.us" brand, the logo, the design, the institutional text, and all other elements that make up the Platform are the property of Housia or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you the right to use them beyond the authorized scope.

10. Limitation of liability

To the maximum extent permitted by applicable law, Housia shall not be liable for indirect damages, lost profits, loss of business opportunities, data loss, or damages arising from the inability to use the Service, even if we had been advised of the possibility of such damages.

Notwithstanding the foregoing, Housia's total aggregate liability to the User, for any cause related to the Service, shall not exceed the amount the User paid for the Service during the 12 months preceding the event that gave rise to the claim. During the free beta stage, that amount is understood to be zero.

11. Indemnification

You agree to hold Housia harmless from any claim, demand, cost, or expense (including reasonable legal fees) arising from (i) your use of the Service in breach of these Terms, (ii) the content you upload to the Platform, (iii) the violation of third-party rights (in particular regarding data protection, intellectual property, or consumer protection) arising from your activity.

12. Cancellation and suspension

You can cancel your account at any time by sending an email to hola@housia.ar. Once the cancellation is confirmed, your account is deactivated and the data is retained for the periods described in the Privacy Policy, unless you request its immediate deletion.

Housia may suspend or close an account, with or without prior notice, in the event of (i) a serious breach of these Terms, (ii) a well-founded suspicion of fraud or unlawful use, (iii) discontinuation of the Service. If the Service is discontinued, we will provide as much advance notice as reasonably possible and offer tools to export the information.

13. Modifications

We may update these Terms at any time. When the changes are material, we will notify you by email or through a prominent notice within the Platform at least 15 days in advance, and you may close your account without penalty if you do not accept the modifications.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Argentine Republic, in particular the National Civil and Commercial Code and other applicable regulations. Any dispute arising out of or related to them shall be submitted to the jurisdiction of the ordinary courts located in the Autonomous City of Buenos Aires, with express waiver of any other venue or jurisdiction that might otherwise apply.

15. Contact

If you have questions about these Terms, write to us at:

• General email: hola@housia.ar
• Personal data and privacy: privacy@housia.ar
• Website: https://housia.us